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Got Questions? We Have Answers

For more information about FMS (Fuel Management System), please also visit FMS page!

What is Manage Petro’s Fuel Management back-office system?
Manage Petro is an online fuel / propane / lubricant / liquid delivery management back-office software which automates the entire delivery operation. It creates, manages, automates and standardizes all the key components of your operation in a central location. It resolves the concerns of those managing the dispatching, billing, accounting, fleet, delivery, and inventory.

Manage Petro can handle as many users as you need. In our system, there is a provision for every possible role in the company. It also gives you real-time communication between the field and the office. Drivers and management immediately see the benefits of our effective automation solution.

What’s Manage Petro’s sales process?
The information in our website helps you get an idea of what we can offer to your business. We recommend that you book a consultation with a Manage Petro sales representative to fully discover what we do for your business. We know that no two businesses have the same practices, so in our consultation session, we ask questions to understand your business and your needs.

After that we customize our demo to match your specific needs. At the demo, our goal is to ensure that Manage Petro is the right fit for your business and vice versa. This is the most important stage for us because we will be building a long-term relationship based on that. Once both sides are happy with moving forward, the staging process begins which includes all existing data migration and training. When this phase is completed, we will be ready to go live with your production.

What fleet size is a good fit for Manage Petro?
Manage Petro has the capacity to support unlimited fleet size. You can benefit from our features whether you are a three-vehicle operation or own thousands of vehicles and equipment.

How does Manage Petro adapt to our business model and processes?
We know that no two companies do the business the same way. So Manage Petro is designed as a modular system that adapts to any business model. Through our discovery phase with you, we establish whether we need to make any adjustments to adapt to the way you do business.

How does Manage Petro handle purchase order?
Manage Petro creates, manages and standardizes all the key components of your operation in a central location. Every purchase order whether individual or recurring is treated as an electronic transaction. This allows customers to benefit from a smooth ordering process and increases your conversion rate. The system keeps track of your clients’ PO# plus internal invoicing numbering so individual orders are easily trackable.

Does Manage Petro integrate with accounting software?
Yes, Manage Petro is fully integrated with QuickBooks and Simply Accounting (SAGE). No import or export is required. The system automatically sends the invoices and billable items to the respective accounts in the accounting software. Manage Petro can accommodate other accounting software too if required.

Does Manage Petro create invoices automatically?
Yes, Manage Petro is fully integrated with accounting software. The system automatically sends the invoices and billable items to the respective accounts in the accounting software.

Can Manage Petro handle multiple tax entities like PST, ICE, Road Tax and Carbon Tax?
Yes, Manage Petro covers all fuel taxes, sales taxes and regional taxes. Manage Petro also covers taxes by physical and virtual regions, assign to a location (e.g.: GVRD). Our taxation process is fully audited with CPAs. We can review them with your accountant as well.

Does Manage Petro work when there is no internet connection?
Yes, Drivers use a mobile app on their mobile device or tablet which stores all the delivery data in its own database at all times. When the devices are back online it will automatically be synchronized with the back office.

Can Manage Petro support multiple locations per client?
Yes, Manage Petro supports multiple locations for every client, multiple units or tanks for every location, plus multiple fuel tanks for a unit (E.g. Refrigeration truck). Manage Petro provides you with the functionality of having multiple locations for businesses whether they are franchises, subsidiaries or just branches.

Does Manage Petro automate all our processes?
Yes, Manage Petro can automate dispatching, delivery scheduling, invoicing, bookkeeping, and reports. It captures all the details of your fleet, drivers, deliveries, and finances. However, you also have the option of doing every individual step in your own way. For example, you can have the office staff use the auto-invoicing process but let the drivers use paper-based methods.

Does Manage Petro save us man-hour?
Yes, Manage Petro isn’t a system on top of your current tasks. It is there to automate time-consuming operations. It creates, manages, automates and standardizes all the key components of your operation. Data is stored in a central location, so no more rummaging through stacks of paper to find information.

What is the philosophy behind Manage Petro?
We developed Manage Petro to make your business more profitable by eliminating waste and automating processes. Whether you want to stop wasting time on repetitive tasks, get rid of human errors or eliminate your unaccounted fuel loss, we got you covered.

We believe that everyone in your team should spend time on what matters the most to your business. So we automated your processes because we know that paperwork and manual entry takes a tremendous amount of time. We developed modules to make your invoicing 90% faster and dispatching 85% faster.

We believe financial errors which happen in handling complex tax structures and fluctuating price models, cost businesses a great deal. So we automated it for you to become error free.

We believe that you can only manage what you can measure and monitor. So we developed a powerful reporting module for you to have all the data you need whenever and wherever.

What kind of reporting feature does Manage Petro have?
Manage Petro’s reporting module drastically improves clarity for your company’s management and increases your clients’ trust in your services. Your team or your clients can generate reports to see metrics. We have metrics such as revenue, total delivery volume, consumption, rack history, work orders load for generating reports. You can see the data in tabular or graph format. A report style could be saved for future easy access.

You can use reporting like a CRM or a marketing tool to map all clients’ information like their pricing, payment terms, and locations on one page. Also, you can use it to keep track of your rack prices.

How many users can access Manage Petro?
Manage Petro can handle as many users as you need. In our system, there is a provision for every possible role in the company. You can even give access to your clients to check their accounts if you want. You have full control over who sees what through the permission settings on the platform. There are over 80 different permissions that you can give or take from a user’s role.

How do administrators monitor drivers’ performance?
Drivers receive their daily work order from back-office through Manage Petro’s mobile app. The driver will capture the delivery manifest in digital format, through the same device. All this data is automatically synchronized between the mobile device and the back-office. Therefore administrators at the office can monitor drivers’ hours, work orders, progress, live inventory, finished deliveries, invoices, and location on the dashboard in real-time.

Can Manage Petro handle fluctuating rack pricing for invoicing?
Yes, you can choose to enter the rack prices manually or let the system fetch it from a vendor system automatically. Rack prices could be set by different variables and will be automatically distributed throughout the system. This will be applied to all calculations from ordering to taxing to invoicing in daily or weekly format. Additionally, Manage Petro allows you to review or even modify the history of your pricing in rack price level or at invoice level.

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